Calendar - Holidays

Holidays for 2025

Local Weather
Today	Tomorrow	Thursday
Few clouds 89°/70°	Few clouds 98°/72°	Broken clouds 88°/72°

LEAK - CR 4520

May 05, 2025

CR 4520 and surrounding areas will have low pressure to no water until around 12:30. We apologize for the inconvenience.

LEAK - FM 816

April 29, 2025

FM 816 and surrounding areas will have low pressure to no water until 2PM

Office closed for Good Friday

April 18, 2025

The office will be closed today for Good Friday and will reopen Monday at 8am. We hope everyone has a very Happy Easter!

Billing and phone systems down

April 17, 2025

We apologize for the inconvenience but our billing and phone systems are down. Please call the on call for EMERGENCIES ONLY!!

Leak - HWY 34 N

April 15, 2025

HWY 34 N around Wolfe City Highschool will have low pressure until around 8PM. We apologize for the inconvenience.

LEAK CR 4300 and surrounding areas

April 07, 2025

Leak on CR 4300 and surrounding areas. Customers will experience little to no water pressure. The crew is working as fast and safe as possible. Water should be back on within two-three hours.

LEAK- CR 1140

March 23, 2025

CR 1140 and surrounding areas will have low pressure to no water until around 2PM. We apologize for the inconvenience.

RANDOLPH CUSTOMERS-BOIL NOTICE RESCINDED!!

March 07, 2025

Randolph customers, the boil notice has been lifted as of today 3/7/2025.

LEAK -1147

March 05, 2025

CR 1147 and surrounding areas will have low pressure to no water until 7PM. We apologize for the inconvenience.

RANDOLPH-BOIL WATER NOTICE

March 04, 2025

A boil water notice has been issued for Randolph customers only until further notice.

RANDOLPH CUSTOMERS!!

March 04, 2025

Due to the power outage Randolph will have no water until electricity is restored. We apologize for the inconvenience.

LEAK - CR 4415

February 28, 2025

CR 4415 and surrounding areas will have low pressure to no water until around 3PM. We apologize for the inconvenience.

Leak - CR 1144

February 27, 2025

CR 1144 and surrounding areas may experience low pressure to no water until noon. We apologize for the inconvenience.

HOGEYE WELL CUSTOMERS

February 26, 2025

Hogeye Well customers will have low pressure until 5PM. We apologize for the inconvenience.

LEAK - CR 1140

February 25, 2025

CR 1140, CR 1147 and surrounding areas will have low pressure to no water until around 1:30pm. We apologize for the inconvenience.

LEAK - FM 272

February 24, 2025

FM 272 and surrounding areas will have low pressure to no water until 1PM. Crew members are fixing multiple leaks in that area.

For online bill payers, we are aware statements are not available to view on your online portals. We are working diligently to get the issue fixed for you guys. We apologize for the inconvenience. Please feel free to call the office for your amount or any other questions in regard to this issue.

LEAK - CR 1025

February 06, 2025

CR 1025 and surrounding areas will have low pressure to no water until around 12PM. We apologize for the inconvenience.

LEAK - cr 1133

February 03, 2025

CR 1133 and surrounding areas will have low pressure to no water until 4pm

LEAK - Bent Oak E

January 22, 2025

Bent Oak E and surrounding areas will have low pressure to no water until 8 pm! We apologize for the inconvenience.

Leak - CR 1147

January 20, 2025

CR 1147 and surrounding areas will have low pressure to no water until around 1pm. We apologize for the inconvenience.

LEAK- HWY 34

January 04, 2025

Parts of HWY 34 and Miles Lane will have low pressure to no water until around 6PM.

Randolph Customers Only!! Power outage

December 26, 2024

Randolph Customers only we are aware there is a power outage.

Low pressure

December 24, 2024

We are aware of a low pressure issue around FM 1566, Cr 1026, Cr 1037, Cr 1040 , and parts of Hwy 34. We are working hard to resolve the issue as quickly and safely as possible.

Water leak cr 1140

December 22, 2024

A crew will be in the 6300 block of county road 1140 repairing a water leak. Some customers may experience low pressure during this time

Leak - CR 1140

December 06, 2024

CR 1140 and surrounding areas will have low pressure to no water until 2PM.

LEAK. FM 36

November 25, 2024

Crews are working on a water leak in the FM 36 area

RANDOLPH POWER OUTAGE

November 16, 2024

Randolph customers will temporarily have no water due to a power outage at the pump station. The crew is working diligently to fix the issue. For emergencies please call the after hours emergency line listed on our website. We apologize for the inconvenience.

Leak - CR 1145

November 10, 2024

CR 1145 and surrounding areas will have low pressure to no water until around noon. We apologize for the inconvenience.

Leak - CR 1147

November 04, 2024

CR 1147 and surrounding areas will have low pressure to no water until around noon. We apologize for the inconvenience.

Leak CR 1128 x FM 36

November 03, 2024

Crews are working a water leak on FM 36 and CR 1128

LEAK / ROAD CLOSURE CR 1054

October 30, 2024

Crews are on cr 1054 fixing a leak cr 1054 will be closed for the time being

Leak - CR 1148

October 28, 2024

CR 1148, 1146 parts of Hwy 69 and surrounding areas will have low pressure to no water until 1PM.

CR 1007

October 28, 2024

CR 1007 and surrounding areas will have low pressure to no water for the next 6 hours. We apologize for the inconvenience.

Leak FM 272 x PR 460

October 24, 2024

Customers on FM 272 in the area of private road 460 will experience low pressure while crews work on a water leak

LEAK FM 36

October 12, 2024

Crews are on FM 36 and CR 1095 repairing a water leak. Customers in the area will experience low pressure.

LEAK HWY 34 x FM 1566E

October 10, 2024

The crew is working on Highway 34 at the intersection of FM 1566 E on a water leak customers in the highway 34 and FM 1566 area will experience low water pressure

Leak county road 1147

October 08, 2024

Crews are working on a leak on cr 1147 customers in the area will experience low to no water pressure also customers in the FM 1562 and surrounding county roads may experience loss of pressure

Leak FM 36

October 02, 2024

Crews are on FM 36 working on a water leak. Customers in the area of cr 1095 will experience low pressure as the crew repairs the line.

Leak fm 36

September 24, 2024

Crews are out on the fm 36 area repairing a water line. Customers may experience low pressure in the affected area.

Randolph Customers Only!!

September 18, 2024

Randolph customers only, water will be off for a couple of hours while doing pump maintenance. Thank you.

CR 1101 and CR 1106 will be without water off and on all day.

September 13, 2024

CR 1101 and CR 1106 will be without water off and on all day. Sorry for the inconvenience.

Water will be off on CR 1125 & CR 1128 for about 1 hour.

September 12, 2024

Water off on CR 1125 & CR 1128 for about 1 hour. Could affect surrounding area too. Thank you.

Leak - FM 816

September 10, 2024

FM 816 going towards Bailey and surrounding areas will have low pressure to no water until 1PM

Leak - 1145

September 05, 2024

CR 1145 and surrounding areas will have low pressure to no water until around 12pm.

This includes but not limited to CR 1141, CR 1142, CR 1144 and PR 1161

Leak FM 36

September 01, 2024

Crews are working on a water leak on fm 36 in the Delaney area. Customers in the merit area and Collin county area will experience low pressure. The crew is working fast to restore service for the affected area.

Leak cr 1033

August 29, 2024

Crews will have the water temporarily off for county road 1033 and county road 1001

Office Phones Down

August 27, 2024

Frontier has reported a service outage in our area. Please email Hickorycreeksud@yahoo.com if you need assistance during the outage. Thank you

Reminder Lock Day

August 26, 2024

If you have not paid your August Due Bill in full please do so. Thank you

Leak

August 25, 2024

Crews are working on 816 in the Fannin county area. Customers in the area will experience low pressure to no water for the next couple hours. Please be patient with the crews with the extended outage time since they are trying to repair a water main in a creek.

8/20 9:30am - ROAD CLOSURE

August 19, 2024

Crew members will have CR 1040 closed off at the CR 1040 and FM 1566 intersection starting at 9:30 am until around 12PM. We are sorry for the inconvenience.

Phones are down

August 08, 2024

Currently our phones are down. Please email hickorycreeksud@yahoo.com if you need us or any emergencies. Sorry for the inconvience. Thank you

LEAK

August 07, 2024

Crews are gonna be working a water leak in the Cr 1140 and Cr1147 area. This area will experience low water pressure

Leak hwy 34

August 06, 2024

Crews are working a water leak in the Hwy 34 and cr 4301 area. Customers in the Greenville area of Hwy 34 may experience a brief service disruption.

ATTENTION

August 01, 2024

We have had several calls in regards to inccorect bills going out. Please call the office to get correct amount due. We apologize for the inconvenience.

Lock day reminder 7/25/24

July 22, 2024

Just a friendly reminder if you have not paid your July due bill it is past due and needs to be paid before 7/25/2024 online @ hickorycreeksud.com or calling 877-885-7968. Have your account number and amount you want to pay ready. Thank you have a good day.

Payment system down in office and online.

July 19, 2024

Due to a globel technology issue today from a software update our payment system is down. Please try again tomorrow if you need to pay your bill and please have July due bill paid by July 24. If you have any questions please contact the office 903.568.4760. If this doesn's apply to you please disregard.

LINE EXTENSION - CR 1021

July 17, 2024

Crew is working on a tie in on a new line. Customers on CR 1021 and CR 1023 will have no water for the next 3-4 hours.

Leak

July 10, 2024

A crew is out repairing a water leak on cr 1008 in the Wolfe city area. Customers on 1008 will experience low pressure to little water for a short period of time.

RANDOLPH CUSTOMERS!!

July 09, 2024

Well is down for routine repairs. All customers will have low pressure to no water for the next couple of hours. We are sorry for the inconvenience.

Leak Hwy 34

July 05, 2024

Crews are in the area of Hwy 34 and Miles lane repairing a water main. Customers in the area may experience low water pressure

Leak cr 1140

July 03, 2024

A crew is out working on a distribution line on county road 1140. The surrounding areas of cr 1140 and 1141 will experience low water pressure to no water for the next 3 hours. Sorry for the inconvenience caused by this issue.

Closed for July 4 & 5 for observance of Independence Day

July 03, 2024

Hickory Creek will be closed Thursday and Friday July 4 & 5 for observance of Independence Day. We will reopen Monday July 8 at 8 am. Have a blessed holiday.

Leak - CR 1025

June 27, 2024

CR 1025 and surrounding areas will have low pressure to no water until around 3:30PM.

Leak - CR 4300

June 21, 2024

CR 4300 will have no water until 1:45pm. Crew members fixing a leak.

Lock Day Reminder

June 20, 2024

Lock day will be on Tuesday the 25th. If you have not paid your bill please do by calling 877-885-7968 or go to hickorycreeksud.com to pay online.

Lane Well Maintenance

June 19, 2024

Lane customers will have no water until around 2PM due to maintenance.

Hogeye Well Maintenance

June 18, 2024

Hogeye customers will have low pressure for the day due to maintenance.

Leak - CR 4300

June 17, 2024

CR 4300 and surrounding areas will have low pressure to no water on and off until 2PM.

Leak - CR 4300

June 14, 2024

CR 4300 and surrounding areas will have low pressure to no water on and off until 2PM.

Leak - CR 1130

June 13, 2024

CR 1130/ Park Hill Prairie and surrounding areas will have low pressure to no water until 3PM.

Leak - Cloudline

June 13, 2024

Cloudline and surrounding areas will have low pressure to no water for the next couple of hours. Crew members repairing major leak.

Leak - CR 1140

May 13, 2024

CR 1140 and surrounding areas will have low pressure to no water until 4:30.

Maintenance - CR 1051

April 24, 2024

The following locations will have no water until around 10:30 AM.

CR 1050, CR 1051, CR 1054, CR 1052, Cr 4846, FM 272 on the Leonard side and Alondrita Street.

Reminder if you have not paid for April due bill please do.

April 23, 2024

Reminder lock day is the 25th. If you have not paid your April due bill please do by calling 877-885-7968 or hickorycreeksud.com go to bill pay and press red buttons for Hickory Creek and blue bottons for Hickory Creek Randolph customers. Thank you

Low Water Pressure to no water near Webb Hill Country Club.

April 15, 2024

No water or low pressure for about 2 hours near or around Webb Hill close to HWY 34 and CR 2358.

CR 1101 no water for 4 hours

April 04, 2024

CR 1101 no water for 4 hours and surrounding area.

Leak - CR 1147

March 24, 2024

CR 1147 and surrounding areas will have low pressure to no water until around 4AM.

LEAK - CR 1047

March 20, 2024

County Roads 1019, 1027, 1042, 1044, 1045, 1046, 1047, 1048, 1566 and possibly others will have low pressure to no water until around 5AM.

Leak - HWY 34

March 10, 2024

Customers on HWY 34, South of FM 3427 will have low pressure to no water until around 5PM.

Leak repair for CR 1144, 1145 and 1147

March 06, 2024

We are repairing a leak and no water for CR 1144, 1145 and 1147 and surrounding area. Water could be off for 4 hours.

Leak - CR 1014

February 28, 2024

CR 1014 and surrounding areas will have low pressure to no water until around 3:30PM

JUST A REMINDER!

February 22, 2024

If you have not paid for February please call 877-885-7968 or go online at hickorycreeksud.com to pay bill. Lock day is Monday. Thank you have a great day.

Leak Repair on Hwy 34

February 20, 2024

We are working on a repair on Hwy 34. Low pressure to no water in the surrounding areas.

Randolph Customers Only!!

February 20, 2024

We are aware the bill that went out last night may be wrong. We are fixing and will resend. Thank you and apologize for the inconvenience.

Low Water Pressure

February 08, 2024

CR 1133 & CR 1134 will have low water pressure for 1 hour.

Leak - CR 1001

January 31, 2024

CR 1001 and surrounding areas will have low pressure to no water until 12PM.

Leak Repair on HWY 34

January 30, 2024

Leak repair on Hwy 34 and water will be off in the surrounding area.

Leak - Hwy 34

January 29, 2024

FM 3427 and everything going South down Hwy 34 will have low pressure to no water until further notice.

Office Phones are down.

January 29, 2024

If you need us please email hickorycreeksud.com. If you get our after hours please press 7 and leave a message with them and we will get back to you. Thank you and have a great day.

Leak - CR 1036

January 27, 2024

CR 1036, Bent Oak and surrounding areas will have low pressure to no water until around 9PM.

Low Water Pressure

January 25, 2024

Hogeye customers on FM 1566 and Hwy 34 and surrounding areas will have low pressure for the next several hours. We are making repairs to the Hogeye well.

Upcoming Lock Day January 25, 2024

January 22, 2024

If you have paid January due bill please disregard! This is just a reminder that January's payment can be made by phone 877.885.7968 with account number and banking info ready. Or you can pay online. Thank you.

Upcoming Lock Day January 25, 2024

January 18, 2024

If you have paid, please disregard. If you need to pay please go on line or drop off at Hickory Creek SUD.

Leak - 1098

January 03, 2024

CR 1098, CR 1101, CR 1106, CR 1107 and surrounding areas will have low pressure to no water until around 4:30PM.

Lock Day 12/28/23

December 27, 2023

Final reminder if you have not paid your bill please do so on line or drop off. We will be locking tomorrow and lock fee will be applied. Thank you

Leak - CR 1033

December 26, 2023

CR 1033, CR 1001 and surrounding areas will have low pressure to no water until around 4PM.

Upcoming Lock Day

December 20, 2023

Just a reminder fot those who have not paid December due bill, lock day will fall on the 28th of December. Please have your bill paid in full before this date. https://hickorycreeksud.com/

Reminder Bills due on the 10th

December 08, 2023

Bills due on the 10th. If you have already paid disregard this message. Please have paid in full by 9 am Monday or Late fee will be applied. Thank you

Leak on CR 4300

December 06, 2023

Water repair on CR 4300 and 4301. Expect low pressure to no water, up to 3 hours.

Leak HWY 34

November 30, 2023

Water will be off on HWY 34 for at least 4 hours to repair.

Leak repair- CR 4300 and CR 4301

November 29, 2023

Water will be off for about 3hours to repair a leak in the surrounding areas of CR 4300 and CR 4301. Thank you

Lock Day

November 20, 2023

Just a reminder that if you have not paid, please do so soon. We will have lock day on Monday 11/27/2023. We will be closed a half day on Wed. for Thanksgiving and back open on Monday 11/27/2023.

Leak - PR 5445

November 16, 2023

PR 5445 and surrounding areas will have no pressure to no water until 2:45PM.

Holiday Hours & Lock Day Reminder

November 16, 2023

The office will be closed starting Wednesday the 22nd at Noon through Friday the 24th for the Holidays. We will return to normal business hours, Monday November 27th at 8 am. We will also lock meters for past due bills starting at 9am on 27th.

Leak-CR 1145

November 15, 2023

CR 1145 and surrounding areas will low pressure to no water for the next 2 hours.

Holiday Closure

November 06, 2023

We will be closed in observance for Veteran's Day, Friday, Nov. 10, 2023.

Leak - 1001

October 27, 2023

CR 1001 and CR 1033 and surrounding areas will have low pressure to no water until 4PM.

CR 1025

October 27, 2023

Leak is fixed but water will remain off until 1PM. The crew is refilling the tank.

Leak - CR 1025

October 27, 2023

REMINDER

October 23, 2023

Lock Day is October 25th. To avoid any additional fees please call the office to pay or go online at www.hickorycreeksud.com. If you have paid your bill please disregard this message.

Maintenance - CR 1040

October 16, 2023

Crew members working on CR 1040. 1040 and surrounding areas will have no water until 3PM.

CR 1106

October 11, 2023

Crew working on CR 1106. Customers will have low pressure to no water until 4:15PM.

Leak - 816

October 09, 2023

Fm 816 going West towards Wolfe City will have low pressure to no water until 4:30PM.

Leak - 1045

October 09, 2023

CR 1045 and surrounding areas will have low pressure to no water until 3PM

Maintenance - CR 1106

September 28, 2023

Crew members are working on CR 1106. Customers will have no water until 2 PM.

Office Closure

September 27, 2023

The Hickory Creek office will be closing Wednesday Oct. 4th at noon and closed all day Thursday and Friday the 5th and 6th for office training. Crew members will be available for emergencies at 903-456-0916.

Leak - CR 1140

September 21, 2023

CR 1140 and surrounding areas will have low pressure to no water until 3 PM.

Leak - CR 4415

September 21, 2023

Crew working to find leak. CR 4415 and surrounding areas will have low pressure to no water for the next couple of hours.

Leak - CR 1033

September 06, 2023

CR 1033 between FM 3427 and CR 1040 will have low pressure to no water until 4PM.

Leak - CR 1001

August 25, 2023

CR 1001, CR 1033, CR 1034 and surrounding areas will have low pressure to no water until 12PM.

REMINDER

August 25, 2023

Monday, August 28th is lock day. To avoid any additional charges all payments MUST be in by 9am Monday morning. If you have paid your bill please disregard this message.

Leak- HWY 34

August 23, 2023

Parts of HWY 34, CR 1002 and surrounding areas will have little to no water until 5PM.

CR 1054 Road Closure

August 17, 2023

Crew members will have CR 1054 shut down until 12PM.

Leak- HWY 34

August 09, 2023

Hwy 34 from Miles Lane to CR 4301 will have low pressure to no water until 9AM.

Leak - CR 1049

August 08, 2023

CR 1049, CR 1050 and surrounding areas will have low pressure to no water until 12PM.

Leak - HWY 34

August 01, 2023

HWY 34 S and surrounding CR's will experience low pressure to no water until 2pm.

Maintenace - CR 1106

July 31, 2023

HCSUD will have the water off on CR 1106, 1107, and 1101. Surrounding areas will experience low pressure. ETA for restoration is 4pm.

Leak - FM 272

July 28, 2023

FM 272 in Hickory Creek and all surrounding areas will have low pressure to water until 5pm.

Leak - CR 1047

July 27, 2023

CR 1047, CR 1048 and surrounding areas will have low pressure to no water until 9:30pm.

Leak - CR 1133

July 26, 2023

CR 1133, CR 1134, and surrounding areas will have low pressure to no water until 1pm.

REMINDER

July 24, 2023

Tuesday, July 25th is lock day. To avoid any charges all payments MUST be in by 9am Tuesday morning. If you have paid your bill please disregard this message.

Leak - HWY 34

July 17, 2023

HWY 34 S of CR 4300 and ALL surrounding areas will have no water to low pressure for 3-4 hrs due to contractors hitting our main. We thank you for your patience as we restore service as quickly as possible.

Fourth of July

July 03, 2023

HCSUD will be CLOSED in honor of the Fourth of July, Monday, July 3rd - Tuesday, July 4th. We will resume regular business hours Wednesday, July 5th at 8AM. Have a great Fourth of July!

2022 Water Quality Report

June 26, 2023

HCSUD's 2022 Water Quality Report is available here https://hickorycreeksud.com/ccr1

REMINDER

June 23, 2023

Monday, June 26th is lock day. To avoid any charges all payments MUST be in by 9am Monday morning.If you have paid your bill please disregard this message.

Leak - HWY 36

June 08, 2023

HWY 36 and surrounding areas will have low pressure to no water until 4:30 PM.

OFFICE CLOSURE

June 05, 2023

The office will be closing at 3:30 today 6/5 for IT maintenance. We will resume regular business hours tomorrow 6/6. In case of emergencies please call 903-456-0916.

Leak - CR 1147

May 30, 2023

CR 1147 and surrounding areas will have no water to low preesure until 1PM.

Memorial Day

May 26, 2023

HCSUD will be closed Monday, May 29th in observance of Memorial Day. We will resume regular hours Tuesday, May 30th.

Reminder

May 24, 2023

Thursday, May 25th is lock day. To avoid any charges all payments MUST be in by 9am Thursday morning.If you have paid your bill please disregard this message.

Low Pressure - CR 1101

May 19, 2023

CR 1101 and surrounding areas are experiencing low pressure. HCSUD is aware of the issue and will update with more information when possible.

UPDATE: ETA or restoration of service is 10:30pm.

Leak - HWY 34

May 16, 2023

HWY 34 and surrounding areas will have low pressure to no water until 12PM.

Leak- Webb Hill Area

May 07, 2023

Low pressure to no water until around 1pm in all areas surrounding Webb Hill.

Leak - HWY 34

May 02, 2023

Contractors have hit our line on HWY 34. HWY 34 and surrounding areas will have low pressure to no water until 9pm.

Leak- FM 816

April 24, 2023

FM 816/CR 1012 and surrounding areas will have low pressure to no water until 2pm.

Reminder

April 24, 2023

Tuesday, April 25th is lock day. To avoid any late charges all payments MUST be in by 9am Tuesday morning. If you have paid please disregard this message.

Leak- FM 36 N

April 18, 2023

FM 36 N and surrounding areas will have low pressure to no water until 4PM.

Internet Down

April 14, 2023

We are currently experiencing internet problems. We are unable to take phone calls or payments at this time. If there is an emergency please call the after hours # (903) 456-0916 or come into the office. We are sorry for the inconvenience.

Leak - HWY 34

April 08, 2023

HWY 34, CR 1001, and all surrounding areas will have low pressure to no water until 4pm.

Maintenance - CR 1133

April 04, 2023

HCSUD will have low pressure on CR 1133, 1134, 1135, and surrounding areas until 1PM.

Leak - CR 1133

April 03, 2023

HCSUD will have low pressure on CR 1133, 1134, 1135, and surrounding areas until 4pm.

Rate Increase Notification

March 28, 2023

Upon examination of current financial requirements and due to the increasing costs of operating and maintaining the water system, the Board of Directors has approved the increase of water rates.

The effective date of the rate increase will be the water usage period beginning May 10^th, 2023 and will be reflected on June 2023 water bills. New water rates and fees can be found on our website under the Customer Service tab.

Rates & Policies | Hickory Creek Special Utility District (hickorycreeksud.com)

Leak - CR 1012

March 21, 2023

Contractors have hit our line on CR 1012. CR 1012, 3804, and HWY 11 will have low pressure to no water until around 7pm.

Leak - CR 1012

March 21, 2023

CR 1012, 1013, FM 816, and surrounding areas will have low pressure to no water until 11:30am.

Leak-1566

March 08, 2023

FM 1566 and surrounding areas will have low pressure to no water until 4PM.

Leak- CR 1001

March 06, 2023

CR 1001 and surrounding areas will have low pressure to no water until 4PM.

Leak- FM 2358

March 06, 2023

FM 2358 and surrounding areas will have low pressure to no water until 4PM.

PAYMENT REMINDER:

March 03, 2023

Lock Day is Monday, March 6th. All payments must be made by 9AM to avoid any charges. If you have already paid your February bill please disregard.

Leak - CR 1034

February 28, 2023

CR 1034, 1033, and 1001 will have no water until around 6pm.

Maintenance- CR 1048

February 28, 2023

Crew doing maintenance. CR 1048 will be with out water until 1PM and surrounding areas may have low pressure.

Leak- PR 1150

February 24, 2023

PR 1150 and surrounding will have low pressure to no water until 2:30 PM.

Leak - FM 272

February 13, 2023

FM 272 at CR 4845 and surrounding areas will experinece no water to low pressure until 7pm.

Leak - Lane Area

February 07, 2023

HCSUD is aware of an outage in the Lane area. We are working diligently to solve the issue. Time frame is undetermined at this time. Updates can be found here as we have them. Thank you for your patience.

UPDATE: Most of the Lane area will be restored shortly, however you may be experiencing some low pressure. County Road 1098 and parts of CR 1096 will have no water until around 1-2am.

Important Message

February 06, 2023

Due to inclement weather HCSUD is issuing a 5 day grace period for late fees. Late fees will be applied Wednesday, 2/15/2023. There will also be a 5 day grace period for meter locking. Meter locking will begin Monday, 3/06/2023 at 9am. All payments and payment arragements MUST be made before 3/06/2023. No exceptions.

Inclement Weather

February 01, 2023

HCSUD will be closed tomorrow, February 2nd due to inclement weather. In case of emergency you can contact us on call at (903) 456-0916. Stay safe and warm!

Inclement Weather

January 31, 2023

HCSUD will be closed tomorrow, February 1st due to inclement weather. In case of emergency you can reach us on call at (903) 456-0916. Stay safe and warm!

Inclement Weather

January 30, 2023

HCSUD will be closing today at 12:30PM due to inclement weather. In case of emergency you can reach us On-Call at (903) 456-0916. We hope everyone stays warm and safe!

Reminder

January 24, 2023

Wednesday, January 25th is lock day. To avoid any charges all payments MUST be in by 9am Wednesday morning.If you have paid your bill please disregard this message.

Water Outage - FM 816

January 18, 2023

FM 816 in the Bailey area and all surrounding County Roads will have no water to low pressure until 5PM.

Leak - HWY 34

January 17, 2023

HWY 34 from 3427 to Greenville will have no water to low pressure until 5:30pm.

Leak - HWY 34

January 06, 2023

Crew working on a leak. FM 2358 to Wolfe City will have no water for the next 4-5 hours due to contractor hitting line.

Leak - HWY 34

January 05, 2023

Crew working on a leak in the 2000 block of HWY 34. Customers will have low pressure to no water until 3:30PM.

Leak - HWY 34 N

January 03, 2023

HCSUD is fixing a leak on HWY 34 N at CR 4615 & CR 4415 all surrounding areas will have low pressure to no water until 2pm.

Holiday Closure

December 30, 2022

Holiday Closure

December 22, 2022

Hickory Creek will be closing at noon today December 22nd, and we will resume regular business hours Tuesday, December 27th. In case of emergency please contact our On-Call Technician at (903) 413-9932. Wishing everyone a Happy holiday!

Reminder

December 21, 2022

Tuesday, December 27th is lock day. To avoid any charges all payments MUST be made by 9AM Tuesday morning. If you have paid your bill please disregard this message.

Leak- CR 1036

December 19, 2022

Crew working on a leak. CR 1036 and Bent Oak East will have no water until 2:30PM

New After-Hours Phone Number: 903-413-9932

December 13, 2022

After Hours phone Number: 903-413-9932 Emergencies Only

Leak - FM 816 N

December 06, 2022

FM 816 N towards Bailey and surrounding areas will have low pressure to no water until 5:30PM

Leak- CR 3845

December 06, 2022

CR 3845 and surrounding areas will experience low pressure to no water until 2PM.

Leak- CR 1019 & CR 1027

December 02, 2022

Crew working on a leak on CR 1019 and CR 1027. No water until 4PM.

Thanksgiving Holiday Closing

November 23, 2022

Office Closing at 11:00 am today, November 23rd. Closed November 24th & 25th. Happy Thanksgiving!

Leak- CR 4615

November 22, 2022

Crew working on a leak on CR 4615 and surrounding areas. Low pressure to no water until 2PM.

PAYMENT REMINDER:

November 21, 2022

Lock day is coming up. If you have not made your payment please do so on www.Hickorycreeksud.com or call the office.

Leak on CR 1133

November 03, 2022

Crew working on Leak on CR 1133. Low Pressure to NO water until 12:45pm today on CR 1133 and surrounding areas

Leak - Road Outage CR 4618

November 01, 2022

Crew working leak on CR 4618 with road closed to repair; no water and road closure until est 1:00 PM

Leak on CR 1045 to FM 272 to Celeste and FM 1566

October 31, 2022

Crew working on leak affecting CR 1045 to FM 272 to Celeste, FM 1566 and surrounding areas. Low pressure to NO water until 7:00pm today.

Leak on CR 1145

October 31, 2022

Leak on CR 1056

October 31, 2022

Crew working on leak affecting CR 1056 and surrounding areas.May have Low Pressure or NO water until 1:45pm today.

Leak- CR 1135

October 25, 2022

CR 1135 and surrounding areas will have low pressure to no water until about 2PM.

Reminder

October 24, 2022

Tomorrow, Tuesday October 25th is lock day. All payments MUST be made before 9AM to avoid lock fees. If you have paid your bill please disregard this message.

Leak on Hwy 34 from 1566 W going South

October 20, 2022

Crew working on Leak affecting Hwy 34 from 1566W going South. Little to No water until 10:00pm tonight.

Leak- HWY 34

October 18, 2022

HWY 34 and S of FM 3427 including CR 4302, CR 4300 and CR 1001 will be with no water until around 3PM due to contactor striking water line.

Leak - FM 272

October 13, 2022

Leak - CR 618

October 11, 2022

CR 618 and surrounding areas will have low pressure to no water until 5pm.

Leak - CR 3804

October 06, 2022

CR 3804, CR 1012, HWY 11 and surrounding areas will have low pressure to no water until 4:00pm.

Leak - CR 1001

October 03, 2022

CR 1001 and surrounding areas will have low pressure to no water until 4PM.

Leak - HWY 34

September 29, 2022

HWY 34 South of CR 1001 and surrounding areas will have low pressure to no water until 5PM.

Leak - FM 36

September 28, 2022

FM 36 and surrounding areas will experience low pressure to no water until 5pm.

Leak - CR 1135

September 26, 2022

CR 1135 will have low pressure to no water for the next 3hrs.

Reminder

September 22, 2022

Leak- FM 36 N

September 21, 2022

FM 36 N and surrounding areas will have no water until 6PM.

Leak - HWY 34 S

September 14, 2022

HWY 34 S and surrounding areas will have low pressure to no water until 2PM.

Labor Day Closure

September 02, 2022

HCSUD will be CLOSED Monday, September 5th in observace of Labor Day. In the event of emergencies please call (903) 456-0916.

Leak - HWY 34

August 29, 2022

HWY 34 to CR 1001 will have no water until 4:30pm

Reminder

August 24, 2022

Leak - CR 1107

August 12, 2022

CR 1107 and surrounding areas will have low pressure to no water until 2pm.

Leak - CR 1040

August 12, 2022

CR 1040, 1037 and surrounding areas will have no pressure to no water until 2pm.

Leak - CR 1043

August 05, 2022

CR 1043, 1044, and 1045 will have no water for the next several hours. Our crew is working as quickly as possible to restore service at this time, we thank you for your patience.

Water Outage - Hogeye Area

August 05, 2022

The Hogeye area, FM 1566 and surrounding areas will have low pressure to no water for the next hour.

Maintenace - CR 1147

August 05, 2022

Water will be off on HWY 69, CR 1147 to CR 1145 until 1pm.

Leak - CR 1054

August 01, 2022

CR 1054 and surrounding areas will have low pressure to no water until around 2pm.

Leak - CR 1043

July 28, 2022

CR 1043 & 1044 will have low pressure to no water until 10pm.

Leak - HWY 34

July 26, 2022

HWY 34 between FM 1566 and FM 3427 will have low pressure to no water until around 11pm.

Leak - FM 272

July 26, 2022

FM 272 at CR 4876, and CR 4876 will have low pressure to no water until around 3pm.

Leak - HWY 34

July 24, 2022

HWY 34 between FM 1566 and FM 3427 and surrounding areas will have low pressure to no water until 9pm.

Reminder

July 22, 2022

Lock Day is Monday July 25th. All payments must be in by 9AM Monday morning to avoid any fees.

Leak - HWY 34

July 21, 2022

HWY 34 in the CR 1002 area will have low pressure to no water until 1:30 PM.

Leak - CR 4301

July 20, 2022

Leak - CR 1033

July 20, 2022

CR 1033, 1040 and surrounding areas will have low pressure to no water until around 2pm.

Leak - CR 1147

July 15, 2022

CR 1147 and surrounding areas will have low pressure to no water until noon.

Water Outage

July 12, 2022

FM 1562, FM 36 S, and surrounding areas will have low pressure to no water until 12am.

Leak on CR 1145

July 01, 2022

Crew working on leak at CR 1145. May have Low Pressure or NO Water on CR 1145 & surrounding areas until around 1:00pm today.

Leak on CR 1145

June 30, 2022

Crew is working on leak, there will be LOW pressure or No water on CR 1145 & surrounding areas until around 5:00pm today.

Leak on Hwy 34N & FM 1566

June 27, 2022

Crew working on Leak on Hwy 34N & FM 1566 with little pressure or no water until around 4:00pm today.

2021 Water Quality Report

June 27, 2022

Hickory Creek's 2021 Water Quality Report is available at https://hickorycreeksud.com/ccr1

Leak on CR 4300

June 16, 2022

No Water on CR 4300 until 2:30pm today, Crew working on leak.

Low Water Pressure

June 15, 2022

Low Water Pressure on 1566 East of Hogeye, All of Hwy 34 and surrounding areas until around 6:00pm today.

Leak on Hwy 34

June 15, 2022

Leak on Hwy 34, Little to No Water surrounding areas of CR 1002 to CR 4300 until around 2:30pm today.

Leak - HWY 34

June 14, 2022

HWY 34 from Wolfe City High School to Webb Hill area will have no water for the next hr.

Low Pressure

June 10, 2022

HCSUD is aware of low pressure at multiple locations. Crews are working diligently to take care of it.

Leak - FM 816

June 09, 2022

FM 816 and all surrounding areas will have Low Pressure to No Water today until 2:00pm.

Leak - CR 4300

June 06, 2022

Low pressure to no water on CR 4300, 4301, and surrounding areas - estimated 2 hours.

Leak - CR 1107

May 30, 2022

CR 1107, FM 36, & surrounding areas will have low pressure to water for the next 3 hrs.

Leak - CR 1044

May 24, 2022

CR 1044 & CR 1043, and surrounding areas will have no water, to low pressure for the next 3 hours.

Leak - CR 1147

April 27, 2022

No water on CR 1147 and low pressure in surrounding areas for approx 2hrs.

Leak - CR 1001

April 21, 2022

Water will be off on CR 1001 for approx 1hr.

Phone Maintenance

April 20, 2022

HCSUD's phone lines will be down at 11AM today. You can reach us via email or for emergencies please call (903) 456-0916

Leak - CR 1001

April 14, 2022

HCSUD will have the water off on CR 1001 for approx 1hr.

Maintenance Repair

April 07, 2022

HCSUD will have the water off for approx 1hr. On HWY 34 to CR 4302 and South of this location.

Leak - CR 1033

March 04, 2022

HCSUD is aware of a leak on CR 1033, update with time frame to follow.

Leak - CR 4518

March 01, 2022

CR 4518 will have no water until around 2:00pm.

HCSUD Office

February 25, 2022

HCSUD's office will open at 10am today due to inclement weather. Stay safe and warm!

Office Closed

February 24, 2022

HCSUD's Office will be closed due to inclement weather. In case of emergencies please contact our on call number via call or text at (903) 456-0916.

Leak - CR 1140

February 23, 2022

FM 1562, and FM 36 to CR 1107 and surrounding areas will have low pressure to no water until around 9pm.

Take Precautions for Cold Weather

February 23, 2022

Please take necessary precautions for this cold weather including dripping your faucets, wrapping all exposed pipes/faucets and keep yourself and pets warm. Use caution when out driving. Everyone please stay safe and warm. For emergencies text or call 903-456-0916

Leak - CR 1047

February 13, 2022

CR 1047, & 1048 will have low pressure to no water until midnight.

Outage

February 13, 2022

HCSUD is aware of an outage. An update with location and time frame to follow shortly.

Leak - FM 118

February 09, 2022

FM 118 and ALL surrounding areas will have low pressure to no water until 3pm.

Leak - CR 1048

February 07, 2022

CR 1048, 1049, and CR 1050 will have low pressure to no water until around 11AM.

Frozen Lines

February 04, 2022

All of our wells at Hickory Creek SUD are operating as normal, if you are currently without water it is due to water lines freezing at the road. In case of emergency you can call/ text our on call number at (903) 456-0916.

OFFICE CLOSING DUE TO WEATHER

February 02, 2022

Hickory Creek Office will be closed Thursday, February 3, 2022. If you have an emergency, the on-call after hours number is 903-456-0916.

Water leak on CR 4300

February 01, 2022

Crew working on Leaks on CR 4300, CR 4300 & CR 4301 will have water on and off periodically until 5:00pm

Leak - CR 5075

January 31, 2022

Low Pressure - CR 1149

January 30, 2022

CR 1149 will have low pressure until around 12:15 due to flushing.

Fixing leak on PR 5445

January 27, 2022

Crew working leak on PR 5445, NO water until 11:45am.

Phone Outage

January 25, 2022

HCSUD is experiencing a phone outage in our office again. You can reach us via our website www.hickorycreeksud.com or email at hickorycreeksud@yahoo.com

Outage

January 24, 2022

If you are experiencing low pressure or no water this morning we are working on the issue and water will be restored ASAP

No Water -Lane

January 23, 2022

The Lane area will be without water until around midnight.

Low Pressure - CR 4520

January 19, 2022

CR 4520 will have low pressure until around 6pm

Leak CR 4519

January 19, 2022

Crew fixing leak on CR 4519 No water until 12:30pm

No Water - Hogeye Area

January 11, 2022

Water outage in Hogeye area - time update to follow. We are working on the issue as quickly as possible.

Leak - HWY 34

January 10, 2022

Hwy 34, CR 1009, towards Webb Hill will have no water to low pressure until around 1pm

Leak - CR 1040

January 05, 2022

CR 1040, 1037, and surrounding areas will have low pressure to no water until around 2pm.

Leak- CR 1047

December 28, 2021

CR 1047, 1049, FM 272, FM 1566, and surrounding areas will have low pressure to no water until around 10pm.

Leak -FM 816

December 22, 2021

FM 816 to CR 4850 will have no water until around 5pm.

Leak, Crew working on CR 1012

December 22, 2021

10:26am. Crew working on leak affecting CR 1012, CR 1014, FM 816 and Hwy. 11. Low pressure or No water for up to two hours.

Leak - CR 1147

December 15, 2021

CR 1147, 1146, 1049, 1050, 1048, 1047, 1046, 1045, 1027, 1019, 1042, FM 272, FM 1566, & surrounding areas will have low pressure to no water for the next 4 hrs.

Leak - CR 4301

December 15, 2021

CR 4301 and surrounding areas will have low pressure to no water for the next 3 hrs

CR 1042 CLOSED for Repair

November 30, 2021

Leak, No water on CR 4418, 4518, 4519 and Partial Hwy 34

November 29, 2021

Crew working on leak. No water on CR 4418, 4518, 4519 and Partial Hwy 34 for about 1 Hour.

Leak

November 21, 2021

FM 1566, FM 272 and all surrounding areas will have low pressure to no water for the next 4 hrs.

Low Pressure

November 10, 2021

If you are experiencing low pressure at this time we are working on the issue and will have pressure restored momentairly. Thank you for your patience.

Leak - FM 3427

October 26, 2021

Fm 3427 to HWY 34 and surround areas will have low pressure to no water for the next 3 hrs.

Water Valve Break Hwy 34 and CR 4519

October 25, 2021

There will be Low Pressure or No Water for 3 to 4 hours on surrounding areas of Hwy 34 and CR 4519

Leak - CR 1140

October 22, 2021

CR 1140 and surrounding areas will have no water/ low pressure for the next 4-6 hrs.

Leak - CR 4845

October 19, 2021

CR 4845 and surronding areas will have no water to low pressure for the next 4 hrs.

Leak CR 1094

October 14, 2021

Crew working on Leak at CR 1094. No Water for about 2 hours.

Leak - CR 1048

October 06, 2021

Main water break on CR 1048. Hickory Creek Area, HWY 69, FM 272, FM 1566 W and surrounding areas. No water for 4hrs.

Leak - CR 1048 & CR 1047

September 28, 2021

Main water break at corner of CR 1048 and CR 1047. Hickory Creek Area, HWY 69, FM 272, FM 1566 and surrounding areas. No water for 4hrs.

Leak - CR 1009

September 20, 2021

CR 1009, CR 1007, and surrounding areas on HWY 34 will have low pressure to no water for the next 3 hrs.

Leak - CR 1001 Area

September 07, 2021

Crews working on leak in CR 1001 area, no water or low pressure for about 2 hours.

HCSUD Office is CLOSED.

September 01, 2021

The HCSUD office is closed due to the current COVID surge. We are serving customers by appointment only. Other available options for payments are dropbox, mail, online payment and by phone 903-568-4760. Thank you for your help.

Distribution Leak

August 28, 2021

Cr 1140 will have no water for 4 hours while we repair a main break on Cr 1140

Distribution Leak

August 27, 2021

Leak on 1562 S & FM 36

August 25, 2021

Crew working on Leak at 1562 S & FM 36, No water for 4 hours.

Leak on CR 1095 and FM 36 South

August 23, 2021

No water for 3 hrs. on CR 1095 & FM 36 South, crew working on leak.

Leak - CR 4301

August 16, 2021

CR 4300 & CR 4301 will have no water to low pressure for the next 2 hrs.

Main Break

August 15, 2021

Water will be off on Hwy 34 south of CR 4302 for 4 more hours while we repair a break on Hwy 34. Affected roads are CR,4300,4301,1002,1001 and part of Hwy 34

Leak on FM36

August 11, 2021

Affected Customers will be in the area of FM1562 to CR1095, South of FM36. There will be no water for approximately 4 hours

Leak on Hwy 34

August 09, 2021

Affected customers will be on Hwy 34, CR4300 and everything South. Water will be off for approximately 3 hours.

Leak FM 36

July 29, 2021

FM 1562 to CR 1095 no water for 4 hours, South on FM 36 little to No water

Leak FM 36

July 19, 2021

FM 36 and surrounding areas will have low pressure to no water for about 4 hours

Leak - HWY 34

July 16, 2021

Leak - CR 1147

July 09, 2021

CR 1147 and surrounding areas towards Hogeye will have no water / low pressure for the next 3-4 hours.

Leak - Hogeye Area

July 07, 2021

Hogeye Area will have low pressure to no water for the next 4-5 hrs.

Leak - CR 4300

June 30, 2021

HWY 34 from CR 4302 South will have low pressure to no water for the next 3-4 hrs.

Leak - CR 1147

June 28, 2021

CR 1147 and surrounding areas all the way to FM 1566 will have low pressure to no water for the next 3-4 hrs due to leak.

Leak

June 27, 2021

Leak - CR 1034

June 25, 2021

CR 1034 and surrounding areas will have no water to low pressure for the next 5-6 hrs.

Lane Well Repair

June 14, 2021

Affected customers will be in the Lane area, FM36 to CR1107. You will experience low pressure for approximately 6 hours.

Repair CR 1191

June 10, 2021

No water for about 2 hrs. Crews working on CR 1191

Leak - CR 1033

June 03, 2021

Water on CR 1033 N will be off for the next 2 hrs.

Leak - CR 4300

June 02, 2021

CR 4300-4301 will have no water for the next hour.

Leak - CR 1096-1098

May 28, 2021

CR 1096-1098 will be experencing no water for the next 4 hrs. Surrounding areas will have no water to low pressure for the next 1-2 hrs.

Distribution Leak

May 11, 2021

Cr 4300,4301&4302 will have little to no water due to a leak on Cr 4300 for approximately 6 hours

Distribution Leaks

March 09, 2021

Cr 4300 Cr 4301 & Cr 4302 will have low pressure to no water for 6 hrs while we repair multiple leaks around this area

Distribution Leak

March 03, 2021

Water will be low pressure to no water on 1566 E, Cr 4417, Cr 4518 and surrounding areas for 2 hours due to a a repair on Cr 4417

Leak - HWY 34

February 26, 2021

HCSUD is fixing a leak on HWY 34 on the Wolfe City side. HWY 34 in WC and surrounding County Roads will have low pressure to no water for the next 3 hrs.

Leak - FM 36

February 25, 2021

HCSUD is repairing a leak on FM 36. Customers in the area will have little to no water for approx.1-2 hours

Leak - CR 1096

February 24, 2021

HCSUD is repairing a leak on CR 1096. Customers in the area will have little to no water for approx 1-2 hrs.

Leak - FM 1562

February 23, 2021

Customers in the Lane & Dulaney area will have low pressure to no water for the next 2 hrs.

Boil Water Rescind Notice

February 23, 2021

On Wednesday, February 17,2021, the Texas Commission on Environmental Quality (TCEQ) required our public water system Hickory Creek SUD, PWS ID 1160062 to issue a Boil Water Notice (BWN) to inform our customers that due to the inclement weather conditions and power failures the water from our system needed to be boiled prior to consumption.

Our system has taken the necessary corrective actions to restore adequate pressure, disinfectant levels, and/or bacteriological quality and has provided TCEQ with testing results that indicate that the water no longer requires boiling as of Tuesday, February 23, 2021.

If you have questions, contact Mike Wemhoener, General Manager at (903) 568-4760.

If a customer wishes to reach TCEQ, they may call 512-239-4691.

Leak

February 22, 2021

Everyone on the South West side of HCSUD will have low pressure to no water for the next 3 hrs.

Leak Repair

February 22, 2021

Repairing leak in the Lane area, low pressure to no water for an undetermined amount of time.

BOIL WATER UPDATE

February 19, 2021

HCSUD will continue the boil water advisory until Tuesday or further notice. Thank you for your patience.

WATER UPDATE

February 17, 2021

Due to power outages the Hogeye area will be out of water in approximately 1 hour.

This should help restore water to the entire system by morning. If anything changes we will update you.

Boil Water Notice

February 17, 2021

Due to Low distribution pressures and loss of electricity, the Texas Commission on Environmental Quality has required the Hickory Creek SUD public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly. You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact our on call crew at (903) 456-0916.

Calendar - Holidays

Alerts