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At Hickory Creek Special Utility District, our committment is to provide the community with superior service. Please feel free to send us an email using the contact form below or give us a call. As your water provider, we welcome your feedback and appreciate your business.
E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required.
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May 30, 2023
CR 1147 and surrounding areas will have no water to low preesure until 1PM.
May 30, 2023
CR 1147 and surrounding areas will have no water to low preesure until 1PM.
May 26, 2023
HCSUD will be closed Monday, May 29th in observance of Memorial Day. We will resume regular hours Tuesday, May 30th.
May 24, 2023
Thursday, May 25th is lock day. To avoid any charges all payments MUST be in by 9am Thursday morning.If you have paid your bill please disregard this message.
May 19, 2023
CR 1101 and surrounding areas are experiencing low pressure. HCSUD is aware of the issue and will update with more information when possible.
UPDATE: ETA or restoration of service is 10:30pm.
May 16, 2023
HWY 34 and surrounding areas will have low pressure to no water until 12PM.
May 07, 2023
Low pressure to no water until around 1pm in all areas surrounding Webb Hill.
May 02, 2023
Contractors have hit our line on HWY 34. HWY 34 and surrounding areas will have low pressure to no water until 9pm.
April 24, 2023
FM 816/CR 1012 and surrounding areas will have low pressure to no water until 2pm.
April 24, 2023
Tuesday, April 25th is lock day. To avoid any late charges all payments MUST be in by 9am Tuesday morning. If you have paid please disregard this message.
April 18, 2023
FM 36 N and surrounding areas will have low pressure to no water until 4PM.
April 14, 2023
We are currently experiencing internet problems. We are unable to take phone calls or payments at this time. If there is an emergency please call the after hours # (903) 456-0916 or come into the office. We are sorry for the inconvenience.
April 08, 2023
HWY 34, CR 1001, and all surrounding areas will have low pressure to no water until 4pm.
April 04, 2023
HCSUD will have low pressure on CR 1133, 1134, 1135, and surrounding areas until 1PM.
April 03, 2023
HCSUD will have low pressure on CR 1133, 1134, 1135, and surrounding areas until 4pm.
March 28, 2023
Upon examination of current financial requirements and due to the increasing costs of operating and maintaining the water system, the Board of Directors has approved the increase of water rates.
The effective date of the rate increase will be the water usage period beginning May 10th, 2023 and will be reflected on June 2023 water bills. New water rates and fees can be found on our website under the Customer Service tab.
Rates & Policies | Hickory Creek Special Utility District (hickorycreeksud.com)
March 21, 2023
Contractors have hit our line on CR 1012. CR 1012, 3804, and HWY 11 will have low pressure to no water until around 7pm.
March 21, 2023
CR 1012, 1013, FM 816, and surrounding areas will have low pressure to no water until 11:30am.
March 08, 2023
FM 1566 and surrounding areas will have low pressure to no water until 4PM.
March 06, 2023
CR 1001 and surrounding areas will have low pressure to no water until 4PM.
March 06, 2023
FM 2358 and surrounding areas will have low pressure to no water until 4PM.
March 03, 2023
Lock Day is Monday, March 6th. All payments must be made by 9AM to avoid any charges. If you have already paid your February bill please disregard.
February 28, 2023
Crew doing maintenance. CR 1048 will be with out water until 1PM and surrounding areas may have low pressure.
February 24, 2023
PR 1150 and surrounding will have low pressure to no water until 2:30 PM.
February 13, 2023
FM 272 at CR 4845 and surrounding areas will experinece no water to low pressure until 7pm.
February 07, 2023
HCSUD is aware of an outage in the Lane area. We are working diligently to solve the issue. Time frame is undetermined at this time. Updates can be found here as we have them. Thank you for your patience.
UPDATE: Most of the Lane area will be restored shortly, however you may be experiencing some low pressure. County Road 1098 and parts of CR 1096 will have no water until around 1-2am.
February 06, 2023
Due to inclement weather HCSUD is issuing a 5 day grace period for late fees. Late fees will be applied Wednesday, 2/15/2023. There will also be a 5 day grace period for meter locking. Meter locking will begin Monday, 3/06/2023 at 9am. All payments and payment arragements MUST be made before 3/06/2023. No exceptions.
February 01, 2023
HCSUD will be closed tomorrow, February 2nd due to inclement weather. In case of emergency you can contact us on call at (903) 456-0916. Stay safe and warm!
January 31, 2023
HCSUD will be closed tomorrow, February 1st due to inclement weather. In case of emergency you can reach us on call at (903) 456-0916. Stay safe and warm!
January 30, 2023
HCSUD will be closing today at 12:30PM due to inclement weather. In case of emergency you can reach us On-Call at (903) 456-0916. We hope everyone stays warm and safe!
January 24, 2023
Wednesday, January 25th is lock day. To avoid any charges all payments MUST be in by 9am Wednesday morning.If you have paid your bill please disregard this message.
January 18, 2023
FM 816 in the Bailey area and all surrounding County Roads will have no water to low pressure until 5PM.
January 17, 2023
HWY 34 from 3427 to Greenville will have no water to low pressure until 5:30pm.
January 06, 2023
Crew working on a leak. FM 2358 to Wolfe City will have no water for the next 4-5 hours due to contractor hitting line.
January 05, 2023
Crew working on a leak in the 2000 block of HWY 34. Customers will have low pressure to no water until 3:30PM.
January 03, 2023
HCSUD is fixing a leak on HWY 34 N at CR 4615 & CR 4415 all surrounding areas will have low pressure to no water until 2pm.
December 30, 2022
Hickory Creek SUD will be closed Monday, January 2nd. In case of emergency please call our on-call number (903) 413-9932. We hope everyone has a Happy New Year!
December 22, 2022
Hickory Creek will be closing at noon today December 22nd, and we will resume regular business hours Tuesday, December 27th. In case of emergency please contact our On-Call Technician at (903) 413-9932. Wishing everyone a Happy holiday!
December 21, 2022
Tuesday, December 27th is lock day. To avoid any charges all payments MUST be made by 9AM Tuesday morning. If you have paid your bill please disregard this message.
December 19, 2022
Crew working on a leak. CR 1036 and Bent Oak East will have no water until 2:30PM
December 13, 2022
After Hours phone Number: 903-413-9932 Emergencies Only
December 06, 2022
FM 816 N towards Bailey and surrounding areas will have low pressure to no water until 5:30PM
December 06, 2022
CR 3845 and surrounding areas will experience low pressure to no water until 2PM.
December 02, 2022
Crew working on a leak on CR 1019 and CR 1027. No water until 4PM.
November 23, 2022
Office Closing at 11:00 am today, November 23rd. Closed November 24th & 25th. Happy Thanksgiving!
November 22, 2022
Crew working on a leak on CR 4615 and surrounding areas. Low pressure to no water until 2PM.
November 21, 2022
Lock day is coming up. If you have not made your payment please do so on www.Hickorycreeksud.com or call the office.
November 03, 2022
Crew working on Leak on CR 1133. Low Pressure to NO water until 12:45pm today on CR 1133 and surrounding areas
November 01, 2022
Crew working leak on CR 4618 with road closed to repair; no water and road closure until est 1:00 PM
October 31, 2022
Crew working on leak affecting CR 1045 to FM 272 to Celeste, FM 1566 and surrounding areas. Low pressure to NO water until 7:00pm today.
October 31, 2022
Crew is working on Leak affecting CR 1145 and surrounding areas. Low Pressure to NO water until around 5:00pm today.
October 31, 2022
Crew working on leak affecting CR 1056 and surrounding areas.May have Low Pressure or NO water until 1:45pm today.
October 25, 2022
CR 1135 and surrounding areas will have low pressure to no water until about 2PM.
October 24, 2022
Tomorrow, Tuesday October 25th is lock day. All payments MUST be made before 9AM to avoid lock fees. If you have paid your bill please disregard this message.
October 20, 2022
Crew working on Leak affecting Hwy 34 from 1566W going South. Little to No water until 10:00pm tonight.
October 18, 2022
HWY 34 and S of FM 3427 including CR 4302, CR 4300 and CR 1001 will be with no water until around 3PM due to contactor striking water line.
October 13, 2022
FM 272 on the Leonard side and surrounding CR's will have low pressure to no water until 5pm.
October 11, 2022
CR 618 and surrounding areas will have low pressure to no water until 5pm.
October 06, 2022
CR 3804, CR 1012, HWY 11 and surrounding areas will have low pressure to no water until 4:00pm.
October 03, 2022
CR 1001 and surrounding areas will have low pressure to no water until 4PM.
September 29, 2022
HWY 34 South of CR 1001 and surrounding areas will have low pressure to no water until 5PM.
September 28, 2022
FM 36 and surrounding areas will experience low pressure to no water until 5pm.
September 22, 2022
Monday, September 26th is lock day. All payments MUST be made before 9AM to avoid lock fees. If you have paid your bill please disregard this message.
September 14, 2022
HWY 34 S and surrounding areas will have low pressure to no water until 2PM.
September 02, 2022
HCSUD will be CLOSED Monday, September 5th in observace of Labor Day. In the event of emergencies please call (903) 456-0916.
August 24, 2022
Tomorrow, Thursday August 25th is lock day. All payments MUST be made before 9AM to avoid lock fees. If you have paid your bill please disregard this message.
August 12, 2022
CR 1107 and surrounding areas will have low pressure to no water until 2pm.
August 12, 2022
CR 1040, 1037 and surrounding areas will have no pressure to no water until 2pm.
August 05, 2022
CR 1043, 1044, and 1045 will have no water for the next several hours. Our crew is working as quickly as possible to restore service at this time, we thank you for your patience.
August 05, 2022
The Hogeye area, FM 1566 and surrounding areas will have low pressure to no water for the next hour.
August 01, 2022
CR 1054 and surrounding areas will have low pressure to no water until around 2pm.
July 26, 2022
HWY 34 between FM 1566 and FM 3427 will have low pressure to no water until around 11pm.
July 26, 2022
FM 272 at CR 4876, and CR 4876 will have low pressure to no water until around 3pm.
July 24, 2022
HWY 34 between FM 1566 and FM 3427 and surrounding areas will have low pressure to no water until 9pm.
July 22, 2022
Lock Day is Monday July 25th. All payments must be in by 9AM Monday morning to avoid any fees.
July 21, 2022
HWY 34 in the CR 1002 area will have low pressure to no water until 1:30 PM.
July 20, 2022
CR 4301 and surrounding areas will have low pressure to no water until 3:30PM.
July 20, 2022
CR 1033, 1040 and surrounding areas will have low pressure to no water until around 2pm.
July 15, 2022
CR 1147 and surrounding areas will have low pressure to no water until noon.
July 12, 2022
FM 1562, FM 36 S, and surrounding areas will have low pressure to no water until 12am.
July 01, 2022
Crew working on leak at CR 1145. May have Low Pressure or NO Water on CR 1145 & surrounding areas until around 1:00pm today.
June 30, 2022
Crew is working on leak, there will be LOW pressure or No water on CR 1145 & surrounding areas until around 5:00pm today.
June 27, 2022
Crew working on Leak on Hwy 34N & FM 1566 with little pressure or no water until around 4:00pm today.
June 27, 2022
Hickory Creek's 2021 Water Quality Report is available at https://hickorycreeksud.com/ccr1
June 15, 2022
Low Water Pressure on 1566 East of Hogeye, All of Hwy 34 and surrounding areas until around 6:00pm today.
June 15, 2022
Leak on Hwy 34, Little to No Water surrounding areas of CR 1002 to CR 4300 until around 2:30pm today.
June 14, 2022
HWY 34 from Wolfe City High School to Webb Hill area will have no water for the next hr.
June 10, 2022
HCSUD is aware of low pressure at multiple locations. Crews are working diligently to take care of it.
June 09, 2022
FM 816 and all surrounding areas will have Low Pressure to No Water today until 2:00pm.
June 06, 2022
Low pressure to no water on CR 4300, 4301, and surrounding areas - estimated 2 hours.
May 30, 2022
CR 1107, FM 36, & surrounding areas will have low pressure to water for the next 3 hrs.
May 24, 2022
CR 1044 & CR 1043, and surrounding areas will have no water, to low pressure for the next 3 hours.
April 27, 2022
No water on CR 1147 and low pressure in surrounding areas for approx 2hrs.
April 20, 2022
HCSUD's phone lines will be down at 11AM today. You can reach us via email or for emergencies please call (903) 456-0916
April 07, 2022
HCSUD will have the water off for approx 1hr. On HWY 34 to CR 4302 and South of this location.
March 04, 2022
HCSUD is aware of a leak on CR 1033, update with time frame to follow.
February 25, 2022
HCSUD's office will open at 10am today due to inclement weather. Stay safe and warm!
February 24, 2022
HCSUD's Office will be closed due to inclement weather. In case of emergencies please contact our on call number via call or text at (903) 456-0916.
February 23, 2022
FM 1562, and FM 36 to CR 1107 and surrounding areas will have low pressure to no water until around 9pm.
February 23, 2022
Please take necessary precautions for this cold weather including dripping your faucets, wrapping all exposed pipes/faucets and keep yourself and pets warm. Use caution when out driving. Everyone please stay safe and warm. For emergencies text or call 903-456-0916
February 13, 2022
HCSUD is aware of an outage. An update with location and time frame to follow shortly.
February 09, 2022
FM 118 and ALL surrounding areas will have low pressure to no water until 3pm.
February 07, 2022
CR 1048, 1049, and CR 1050 will have low pressure to no water until around 11AM.
February 04, 2022
All of our wells at Hickory Creek SUD are operating as normal, if you are currently without water it is due to water lines freezing at the road. In case of emergency you can call/ text our on call number at (903) 456-0916.
February 02, 2022
Hickory Creek Office will be closed Thursday, February 3, 2022. If you have an emergency, the on-call after hours number is 903-456-0916.
February 01, 2022
Crew working on Leaks on CR 4300, CR 4300 & CR 4301 will have water on and off periodically until 5:00pm
January 31, 2022
January 30, 2022
CR 1149 will have low pressure until around 12:15 due to flushing.
January 25, 2022
HCSUD is experiencing a phone outage in our office again. You can reach us via our website www.hickorycreeksud.com or email at hickorycreeksud@yahoo.com
January 24, 2022
If you are experiencing low pressure or no water this morning we are working on the issue and water will be restored ASAP
January 11, 2022
Water outage in Hogeye area - time update to follow. We are working on the issue as quickly as possible.
January 10, 2022
Hwy 34, CR 1009, towards Webb Hill will have no water to low pressure until around 1pm
January 05, 2022
CR 1040, 1037, and surrounding areas will have low pressure to no water until around 2pm.
December 28, 2021
CR 1047, 1049, FM 272, FM 1566, and surrounding areas will have low pressure to no water until around 10pm.
December 22, 2021
10:26am. Crew working on leak affecting CR 1012, CR 1014, FM 816 and Hwy. 11. Low pressure or No water for up to two hours.
December 15, 2021
CR 1147, 1146, 1049, 1050, 1048, 1047, 1046, 1045, 1027, 1019, 1042, FM 272, FM 1566, & surrounding areas will have low pressure to no water for the next 4 hrs.
December 15, 2021
CR 4301 and surrounding areas will have low pressure to no water for the next 3 hrs
November 30, 2021
November 29, 2021
Crew working on leak. No water on CR 4418, 4518, 4519 and Partial Hwy 34 for about 1 Hour.
November 21, 2021
FM 1566, FM 272 and all surrounding areas will have low pressure to no water for the next 4 hrs.
November 10, 2021
If you are experiencing low pressure at this time we are working on the issue and will have pressure restored momentairly. Thank you for your patience.
October 26, 2021
Fm 3427 to HWY 34 and surround areas will have low pressure to no water for the next 3 hrs.
October 25, 2021
There will be Low Pressure or No Water for 3 to 4 hours on surrounding areas of Hwy 34 and CR 4519
October 22, 2021
CR 1140 and surrounding areas will have no water/ low pressure for the next 4-6 hrs.
October 19, 2021
CR 4845 and surronding areas will have no water to low pressure for the next 4 hrs.
October 06, 2021
Main water break on CR 1048. Hickory Creek Area, HWY 69, FM 272, FM 1566 W and surrounding areas. No water for 4hrs.
September 28, 2021
Main water break at corner of CR 1048 and CR 1047. Hickory Creek Area, HWY 69, FM 272, FM 1566 and surrounding areas. No water for 4hrs.
September 20, 2021
CR 1009, CR 1007, and surrounding areas on HWY 34 will have low pressure to no water for the next 3 hrs.
September 07, 2021
Crews working on leak in CR 1001 area, no water or low pressure for about 2 hours.
September 01, 2021
The HCSUD office is closed due to the current COVID surge. We are serving customers by appointment only. Other available options for payments are dropbox, mail, online payment and by phone 903-568-4760. Thank you for your help.
August 28, 2021
Cr 1140 will have no water for 4 hours while we repair a main break on Cr 1140
August 27, 2021
August 25, 2021
Crew working on Leak at 1562 S & FM 36, No water for 4 hours.
August 23, 2021
No water for 3 hrs. on CR 1095 & FM 36 South, crew working on leak.
August 16, 2021
CR 4300 & CR 4301 will have no water to low pressure for the next 2 hrs.
August 15, 2021
Water will be off on Hwy 34 south of CR 4302 for 4 more hours while we repair a break on Hwy 34. Affected roads are CR,4300,4301,1002,1001 and part of Hwy 34
August 11, 2021
Affected Customers will be in the area of FM1562 to CR1095, South of FM36. There will be no water for approximately 4 hours
August 09, 2021
Affected customers will be on Hwy 34, CR4300 and everything South. Water will be off for approximately 3 hours.
July 19, 2021
FM 36 and surrounding areas will have low pressure to no water for about 4 hours
July 16, 2021
July 09, 2021
CR 1147 and surrounding areas towards Hogeye will have no water / low pressure for the next 3-4 hours.
July 07, 2021
Hogeye Area will have low pressure to no water for the next 4-5 hrs.
June 30, 2021
HWY 34 from CR 4302 South will have low pressure to no water for the next 3-4 hrs.
June 28, 2021
CR 1147 and surrounding areas all the way to FM 1566 will have low pressure to no water for the next 3-4 hrs due to leak.
June 27, 2021
June 25, 2021
CR 1034 and surrounding areas will have no water to low pressure for the next 5-6 hrs.
June 14, 2021
Affected customers will be in the Lane area, FM36 to CR1107. You will experience low pressure for approximately 6 hours.
May 28, 2021
CR 1096-1098 will be experencing no water for the next 4 hrs. Surrounding areas will have no water to low pressure for the next 1-2 hrs.
May 11, 2021
Cr 4300,4301&4302 will have little to no water due to a leak on Cr 4300 for approximately 6 hours
March 09, 2021
Cr 4300 Cr 4301 & Cr 4302 will have low pressure to no water for 6 hrs while we repair multiple leaks around this area
March 03, 2021
Water will be low pressure to no water on 1566 E, Cr 4417, Cr 4518 and surrounding areas for 2 hours due to a a repair on Cr 4417
February 26, 2021
HCSUD is fixing a leak on HWY 34 on the Wolfe City side. HWY 34 in WC and surrounding County Roads will have low pressure to no water for the next 3 hrs.
February 25, 2021
HCSUD is repairing a leak on FM 36. Customers in the area will have little to no water for approx.1-2 hours
February 24, 2021
HCSUD is repairing a leak on CR 1096. Customers in the area will have little to no water for approx 1-2 hrs.
February 23, 2021
Customers in the Lane & Dulaney area will have low pressure to no water for the next 2 hrs.
February 23, 2021
On Wednesday, February 17,2021, the Texas Commission on Environmental Quality (TCEQ) required our public water system Hickory Creek SUD, PWS ID 1160062 to issue a Boil Water Notice (BWN) to inform our customers that due to the inclement weather conditions and power failures the water from our system needed to be boiled prior to consumption.
Our system has taken the necessary corrective actions to restore adequate pressure, disinfectant levels, and/or bacteriological quality and has provided TCEQ with testing results that indicate that the water no longer requires boiling as of Tuesday, February 23, 2021.
If you have questions, contact Mike Wemhoener, General Manager at (903) 568-4760.
If a customer wishes to reach TCEQ, they may call 512-239-4691.
February 22, 2021
Everyone on the South West side of HCSUD will have low pressure to no water for the next 3 hrs.
February 22, 2021
Repairing leak in the Lane area, low pressure to no water for an undetermined amount of time.
February 19, 2021
HCSUD will continue the boil water advisory until Tuesday or further notice. Thank you for your patience.
February 17, 2021
Due to power outages the Hogeye area will be out of water in approximately 1 hour.
This should help restore water to the entire system by morning. If anything changes we will update you.
February 17, 2021
Due to Low distribution pressures and loss of electricity, the Texas Commission on Environmental Quality has required the Hickory Creek SUD public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.
In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.
Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly. You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact our on call crew at (903) 456-0916.
February 17, 2021
South East side of system will have low pressure. North and West areas will have no water. We are working with Oncor to fix the problem ASAP.
February 17, 2021
Due to the inclement weather and power outages we are expecting, we need everyone to start conserving water.
February 16, 2021
HCSUD will be closed for the remainder of the day due to inclement weather. You can reach us on call at (903) 456-0916.
February 14, 2021
Monday, February 15, the office will be closed due to inclement weather conditions. Stay safe.
February 14, 2021
Hwy 34 South of Cr 4302 will have no water for four "4" hours do to a main break on Hwy 34 & Cr 1002
February 12, 2021
Hogeye well down due to electricity being out. Low pressure to no water in the Hogeye area for about 2hrs.
February 12, 2021
HCSUD is fixing a leak on CR 1147 little to no pressure in the surrounding area for the next 2 hrs.
February 12, 2021
HCSUD's office will be opening for appointments and phone calls at 9AM due to weather.
February 08, 2021
There will be little to no water on CR 1128, 1125,618, and PR 5445 for the next 2 hrs.
February 05, 2021
Bent oak will be without water for the next 2 hours due to a main break repair on bent oak
February 01, 2021
This will affect the entire Merit area for approx. 3 hours. You will have low pressure to no water.
February 01, 2021
Due to a leak repair there will be low pressure to no water on CR4301 and CR 4302 for approx. 2 hours.
January 26, 2021
Low pressure on FM 36 and FM 1562 for the next 4 hrs. due to well maintnance.
January 22, 2021
CR 1034 will have little to no water pressure for approx 3hrs
January 20, 2021
Customers in the Hogeye area will be experiencing low pressure throughout the day due to well maintenance.
January 18, 2021
We are flushing lines, affected customers will be on CR4300, CR4301 and part of Hwy 34. This will be off and on until about noon. Thank you for your patience.
January 13, 2021
Low Pressure to no water, affected customers will be in the area of Hwy 34, CR4300 and CR4301. This will last for approx. 3 hours.
January 05, 2021
HCSUD is repairing a leak on FM 3427 & HWY 34. Water will be off for approx 2-3 hrs
January 05, 2021
Water will be off for up to 2 hours, affected customers will be on CR1050.
December 29, 2020
Affected Customers will experience low pressure in the area of CR1130. For approx. 2 hours.
December 23, 2020
Everything South of FM 3427 & CR 1001 will have no water for the next hr.
December 08, 2020
HCSUD is repairing a leak on CR 1001. CR 1001 & surrounding areas will have little to no water pressure for approx 1-2hrs.
November 19, 2020
Affected customers will be on FM1566 W. and everything South on Hwy 34 to FM3427 and including FM1566 East. The water will be off for approx 3 hours.
